Let's Talk About Your Loan.
Whether you need help with your repayment plan, loan disbursement, identity verification or a suspicious communication, our support channels are available to help you find the right next step.
What Are You Contacting Us For?
Choose the issue closest to your request so you can provide the right information to our support team.
Repayment Plan
Questions about your payment schedule, outstanding balance, repayment dates or existing loan account.
Loan Disbursement
Contact support regarding the status of an approved loan disbursement or questions about the applicable disbursement process.
KYC Verification
If your identity or supporting documents are taking longer than expected to verify, contact our team for assistance.
Fraud Reporting
Report suspicious communications, impersonation, unusual requests or activity claiming to represent Super Loans.
New Loan Application
Need information about starting a new application or understanding the application requirements?
Crypto Support
Questions concerning supported cryptocurrency assets, digital-asset disbursement or crypto-related processes.
Account Support
Need assistance accessing your account or locating information associated with your loan profile?
Something Else
If your question does not fit one of the categories, send us a message and explain what you need help with.
Connect With Super Loans.
Use the official channels below when communicating with Super Loans. For your security, be careful with messages received from unofficial accounts or unknown numbers.
GENERAL SUPPORT
contact@superloans.sbsLOAN SUPPORT
loan@superloans.sbsWHATSAPP SUPPORT
+1 (782) 204-4345Prefer WhatsApp?
Start a conversation directly with our support channel. Please do not send passwords, private keys, wallet recovery phrases or one-time verification codes.
OPEN WHATSAPP →Send a Secure Message
Tell us what you need help with. Do not include passwords, private keys, wallet recovery phrases or one-time codes.
Visit Our Head Office.
Customers who prefer face-to-face assistance can contact our team regarding in-office application and appointment availability before travelling.
We also provide support to customers through our available international operations and digital support channels.
Digby, Nova Scotia B0V 1A0
Canada
Think You've Encountered Fraud?
Your security comes first. Super Loans will never ask you to disclose your password, cryptocurrency wallet recovery phrase, private key or one-time verification code.
If someone claims to represent Super Loans and requests sensitive credentials, asks you to send funds to an unfamiliar wallet or communicates through a suspicious account, stop the interaction and contact us through our official email addresses or WhatsApp number.
Need Something Else?
You may find the information you need without contacting support. Explore our most useful customer resources.
Loan Calculator
Estimate potential monthly repayments using the available loan calculator.
OPEN CALCULATOR →Frequently Asked Questions
Find answers about applications, verification, crypto lending and repayment.
VIEW FAQ →Apply For a Loan
Ready to begin? Start your application through the Super Loans online application portal.
START APPLICATION →We're Ready When You Are.
Start a conversation with Super Loans, explore your options, or begin your online application.