Speak With Our Team In Person.
Request an in-office appointment with the Super Loans team for cryptocurrency guidance, loan-related questions, application assistance, KYC support and general information about our lending process.
Some Questions Are Better Handled Face to Face.
An in-office appointment gives customers an opportunity to discuss their situation directly with our staff and receive guidance on the appropriate next steps.
Crypto Guidance
Discuss supported digital assets, cryptocurrency transactions, wallet-related questions and the role of digital assets in our lending process.
Loan Information
Ask questions about available loan products, application requirements, repayment structures and the documentation needed for assessment.
KYC Assistance
If you are experiencing difficulties with document submission or verification, our team can explain the next steps available to you.
General Questions
Use your appointment to get answers about our process, policies, supported assets and customer support channels.
Application Assistance
Customers who need help understanding the application process can discuss the required information with a member of the team.
Security Concerns
If you receive suspicious communication claiming to be from Super Loans, contact us through an official channel before taking any action.
In-Office Appointment Request
Tell us what you need help with and our team will contact you regarding your request.
What Happens After You Submit?
We keep the process straightforward. Your request is reviewed first, then our staff contacts you to confirm the details.
Submit Request
Provide your contact details, preferred office, preferred date and the reason for your visit.
Staff Review
Our appointment team reviews your request and checks the information provided.
Confirmation
A member of staff contacts you to discuss availability and confirm the appointment details.
Visit the Office
Attend your confirmed appointment and speak with the appropriate member of the Super Loans team.
Request an Appointment at a Supported Location.
Super Loans serves customers through its international office network. Office availability and appointment arrangements should always be confirmed before travelling.
Canada
238 NS-303 Digby,
Digby, Nova Scotia B0V 1A0
Canada
Switzerland
In-office appointment availability is subject to staff confirmation.
United States
In-office appointment availability is subject to staff confirmation.
Scotland
In-office appointment availability is subject to staff confirmation.
Australia
In-office appointment availability is subject to staff confirmation.
Need to Speak With Someone Before Visiting?
You can contact the Super Loans team before submitting an appointment request if you need clarification about the appropriate office or the purpose of your visit.
Appointment & General Enquiries
For office appointments, general questions and assistance understanding the appropriate next step.
contact@superloans.sbs →Loan Support Team
For questions relating to loan applications, disbursement, repayment or verification.
loan@superloans.sbs →WhatsApp Support
Start a direct conversation with the Super Loans support team using our official WhatsApp number.
+1 (782) 204-4345 →What Should You Bring?
The documents you need depend on the purpose of your appointment. Staff will advise you if specific documents are required before your visit.
SECURITY REMINDER — PROTECT YOUR CRYPTO
Super Loans will never ask you to disclose your
cryptocurrency wallet recovery phrase, private keys,
account passwords or one-time verification codes.
An in-office appointment does not change this rule.
Never hand over your wallet recovery phrase or private keys
to anyone claiming to represent Super Loans.
If someone contacts you claiming that you must pay,
transfer cryptocurrency or disclose sensitive credentials
before your appointment can be confirmed, stop and verify
the communication through our official contact channels.
Ready to Speak With Our Team?
Submit an appointment request and tell us what you would like to discuss. Our staff will contact you to confirm the next step.